Privacy policy
Last updated: July 24, 2026
Huygens Paris operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Huygens Paris is a store powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and that you understand how your information is collected, used and disclosed as described in this Privacy Policy.
RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify. As such, Shopify processes certain personal data necessary for the operation of the store, the processing of orders and the improvement of its services. For more information, please see Shopify's Privacy Policy.
DATA CONTROLLER
Personal data is processed by HUYGENS SAS, a company registered under SIREN number 789 861 135, whose registered office is located at 157 boulevard Macdonald, 75019 Paris.
The company is represented by its President, Mr. Daan Sins.
CATEGORIES OF DATA COLLECTED
We may collect:
- identity
- contact details
- delivery address
- order history
- marketing preferences
- technical data
- cookies
- IP address
- device
- interactions with the site
SERVICE PROVIDERS TO WHOM DATA MAY BE TRANSMITTED
|
Category |
Providers |
|
Hosting |
Shopify |
|
Payment |
PayPlug |
|
Delivery |
Colissimo, DHL... |
|
Marketing |
Klaviyo, Mailjet |
|
Advertising |
Meta, Google Ads, |
|
Customer reviews |
Okendo |
These providers only access the data strictly necessary to perform their tasks and act in accordance with the applicable data protection regulations.
LEGAL BASES FOR PROCESSING
HUYGENS processes your personal data only where a legal basis allows it to do so. Depending on the nature and purpose of the processing concerned, the processing carried out relies on one of the following legal bases:
• The performance of a contract or pre-contractual measures taken at your request: for the creation and management of your customer account, the management of your cart, the processing and payment of your orders, their preparation and delivery, and the management of returns, refunds, complaints and after-sales service.
• Compliance with our legal and regulatory obligations: in particular for the retention of invoices and accounting records, compliance with our tax obligations, the management of requests to exercise rights and, where applicable, responding to requests from the competent administrative or judicial authorities.
• Your consent: for sending newsletters and commercial communications where consent is required, the placement and reading of cookies or trackers that are not strictly necessary, audience measurement not exempt from consent, advertising personalization and the sharing of data with our advertising partners. You may withdraw your consent at any time, without this withdrawal affecting the lawfulness of processing carried out beforehand.
• Our legitimate interest: to ensure the security and proper functioning of the Site, prevent and detect fraud, improve our Services and the user experience, compile internal statistics, manage and improve the customer relationship, defend our rights in the event of a dispute and, within the limits permitted by regulation, send you communications relating to products or services similar to those you have already purchased. This processing is carried out in compliance with your rights and freedoms and after verifying that our interests do not disproportionately interfere with your privacy.
Requesting a review after a purchase is based on HUYGENS' legitimate interest in gathering feedback from its customers and improving its Products and Services. The publication of a review and the information associated with it results from your voluntary action. You may request the deletion of your review by contacting HUYGENS at the address indicated in this Policy.
Where the provision of certain data is necessary for the conclusion or performance of a contract, the fields concerned are marked as mandatory. If this information is not provided, HUYGENS may not be able to create your account, process your order, ensure its delivery or respond to your request.
TRANSFERS OUTSIDE THE EUROPEAN UNION
Some of our service providers may be located outside the European Union. Where this is the case, we ensure that transfers are governed by the mechanisms provided for by the GDPR (standard contractual clauses, adequacy decisions, etc.).
PAYMENTS
Payments made on our site are secure and processed by our provider Payplug.
Depending on the payment method chosen, transactions may be carried out via Visa, Mastercard, PayPal, Apple Pay, Google Pay or iDEAL.
HUYGENS never has access to your full payment card details and does not store them.
DELIVERY
In order to deliver your orders, we only transmit the information strictly necessary (last name, first name, delivery address, phone number and, where applicable, email address) to our logistics partners:
- Transports Landry
- Colissimo (France & Europe)
- Mondial Relay
- DHL
- Lettre Suivie
MARKETING COMMUNICATIONS
When you agree to receive our communications, we use Klaviyo and Mailjet to send you:
- our newsletters,
- our skincare advice,
- our new arrivals,
- our commercial offers.
You may withdraw your consent at any time using the unsubscribe link included in each of our emails.
CUSTOMER REVIEWS
After a purchase, we may invite you to share your experience via our partner Okendo. Published reviews may be displayed publicly on Product pages.
If you choose to publish a review, certain information such as your first name, the initial of your last name or the publication date may appear publicly on our site.
COOKIES
We use several categories of cookies:
- Strictly necessary cookies: site operation, cart, authentication, security.
- Audience measurement cookies: Google Analytics.
- Advertising cookies: Google Ads, Meta and TikTok, to measure the performance of our campaigns and, with your consent, show you ads tailored to your interests.
Non-essential cookies are placed only after your consent.
DATA RETENTION PERIODS
|
Data |
Duration |
|
Customer account |
For the entire life of the account, then in accordance with applicable legal obligations. |
|
Orders and invoices |
10 years |
|
Customer service requests |
5 years after the last exchange |
|
Prospecting data |
3 years after the last contact |
|
Newsletter |
Until consent is withdrawn, or three years after the last active contact. |
|
Cookies |
Maximum 13 months for the placement of cookies, depending on their purpose |
YOUR RIGHTS
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access: obtain confirmation that we process your data and receive a copy of it;
- Right of rectification: request the correction of inaccurate or incomplete data;
- Right to erasure: request the deletion of your data where the conditions provided for by regulation are met;
- Right to restriction of processing: request the temporary suspension of certain processing of your data;
- Right to portability: receive your data in a structured format or request its transmission to another data controller where technically possible;
- Right to object: object, on grounds relating to your particular situation, to certain processing of your data, or object at any time to commercial prospecting;
- Right to withdraw your consent: where processing is based on your consent (for example for sending our newsletter), you may withdraw it at any time, without affecting the lawfulness of the processing carried out before this withdrawal.
- Right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés, the French data protection authority)
If you have any questions about our use of your personal data, feel free to contact us at contact@huygens.fr. We will get back to you as soon as possible.
DATA SECURITY
HUYGENS implements appropriate technical and organizational measures to ensure the confidentiality, integrity and security of personal data and to prevent unauthorized access, disclosure, alteration or destruction.
CHANGES TO THIS POLICY
This Policy may be amended to reflect legal, regulatory or technical developments. The version in force is the one published on the Site.