General Terms and Conditions


HUYGENS.FR is an e-commerce website that sells cosmetic products, home perfumes and accessories of the HUYGENS brand. These General Terms and Conditions apply to all orders placed online, by phone or by email, by all Customers (hereinafter the « Buyer ») in every country where HUYGENS SAS (hereinafter the « Seller ») is shipping. The Buyer must be legally authorized to do so. By paying his order on the website, the Buyer acknowledges having read the General Terms and Conditions and accepts them unreservedly, that acceptance is not conditioned by a handwritten signature of the Buyer.



To place an order, the Buyer must create an account on the Website by completing a form with mandatory fields for the treatment of the order. He chooses a username and a password with which he must log in to place orders. He then needs to select one or several HUYGENS products, with a maximum number of 10 (ten) products of the same reference by month, and to add them to his shopping bag by clicking « BUY ME ». The Buyer can validate his order at any time by clicking on « SHOPPING BAG » or « GO TO CHECKOUT ». The Buyer then has access to a recap of the ordered products as well as the personal information included in the account (delivery addresses, billing addresses...). The Buyer has the ability to modify or confirm these information. He is then requested to read the herein General Terms & Conditions. If he accepts them, he shall tick the box « I agree to the terms of service and adhere to them unconditionally ». Any order implies acceptance of these General Terms & Conditions. To finalize his order the Buyer must proceed with the payment in the « Payment » section, where he can pay by CREDIT CARD (CB, Maestro, Visa, Master Card, Discover, American Express, Carte Aurore, Cofinoga, Privilège or 4 Etoiles) or PAYPAL ACCOUNT, via our secured server. When the payment is confirmed, a confirmation of acceptance of the order is displayed on the screen and sent by email by the Seller to the Buyer. The Products ordered remain the property of HUYGENS until full payment of their price by the Buyer.



The Seller offers for sale under the present General Terms & Conditions the products indicated on the Website the day of consultation, and available within the limits of stock. Should a product not be on stock anymore at the time of the order preparation, the Buyer will be informed by email. He can then choose to either get reimbursed, exchange the out-of-stock product or wait for restocking if planned. If the Buyer does not express his preference withing 7 days after receiving the email, he will automatically be reimbursed.



Products prices are quoted in Euro and include the Value Added Tax, or adjusted without VAT for the selected delivery address at the date of the order. HUYGENS reserves the right to change prices at any time. Prices include neither the cost of delivery - which will be charged extra by HUYGENS - nor potential customs clearing costs – to be paid by the Buyer directly to customs administration.



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The payment is made by different payment methods at the customer's choice. HUYGENS products have to be paid in full at the time of the order. The products remain the property of HUYGENS as long as the payment has not been validated in full. The invoice is available on the website in the personal area of the customer.



Payment methods

To pay for his order, the Customer has the choice of all the payment methods made available by HUYGENS, namely: credit card, Paypal, bank transfer, Apple Pay, Microsoft Pay and instant transfer. The payment is secured by the SSL system of the payment platforms. The customer's banking information is kept confidential through encryption and cannot be accessed by the HUYGENS staff. 


The customer can pay in cryptocurrency with the LUNU payment solution. Our partner LUNU offers a payment solution with your crypto-currency wallet. 


This payment method will be proposed to you during the validation of your basket. The reference price remains the amount of your cart in Euro or in the currency chosen on the site . By choosing LUNU, you can choose the crypto-currency of your choice. The currency amount will be converted into the chosen crypto-currency. The exchange rate is determined by LUNU and cannot be changed. By scanning the QR Code, you agree to the debit of your crypto-currency wallet. In case of return, crypto-currencies are non-refundable. You will be able to choose a credit to your customer account or a refund by transfer to your bank account. This refund will be in Euro only and equal to the amount of your purchase. In no case will HUYGENS refund in crypto-currency or be responsible for the fluctuation of the price of crypto-currencies. The customer will be responsible for all possible fees and taxes resulting from the conversion of his crypto wallet into Euros. For more information about LUNU:  


The Customer can pay with the ALMA solution. This payment in 3x or 4x by credit card is available free of charge from 80€ in France.
HUYGENS offers its Customers the credit service of Alma for the settlement of their purchases and the execution of the payment. This is conditional on the Customer's acceptance of the GTC or the credit agreement offered by Alma.
Any refusal by Alma to grant credit for an order may result in the cancellation of the order.
Any termination of the GTC between the Customer and HUYGENS will result in the termination of the GTC or the credit agreement between Alma and the Customer.
The amount is paid by a credit granted by Alma SAS registered on the REGAFI under the number 90876. In case of a problem with Alma, you can open a complaint with Alma on
A credit commits you and must be repaid, check your ability to repay before committing yourself.


Subscription service
The Customer has the possibility to subscribe to a Huygens product without commitment. If a product allows the subscription, the Customer can choose this service by clicking on the option "subscribe".

The subscription to the service is agreed according to a frequency selected at the time of the order. Subscription subscribes the Subscriber to the service of sending the chosen product, according to the agreed frequency until one party decides to terminate this contract. By accepting this offer, the Subscriber accepts a debit of an amount defined during the initial order. Thus, as long as the subscription continues, the Subscriber will be charged on the due date following the initial purchase date and will receive his product within 7 business days.

The customer can subscribe to several different products at the same time. Each one is then the object of a distinct and independent subscription.
The subscription and the management of the subscriptions are done through the secured solution STRIPE. The payment is secured thanks to the SSL system of the payment platform. The customer's banking information is kept confidential through encryption and cannot be accessed by the HUYGENS staff.

By subscribing, the Subscriber declares to have read and understood the present general terms and conditions of sale and to accept them without reservation and with full knowledge of the facts.


Cancellation of a subscription
The customer can cancel his subscription at any time in several ways: from his online space "My account" or by email by contacting the HUYGENS customer service at
The customer can terminate his subscription up to one (1) day before the next automatic renewal. If the cancellation is made after the quarterly direct debit, the order is considered to be concluded for the respective quarter. The customer may not demand the cancellation of this order on the basis of the cancellation request. The unsubscription is therefore taken into account for the following quarter. In case of unsubscription, a customer benefiting from a subscription at a lower price due to his seniority, will lose this privilege and will have to pay the current rate if he wishes to resubscribe.


Right of withdrawal
Pursuant to the French Consumer Code, the Buyer has a period of fourteen (14) clear days from the receipt of its order, to notify HUYGENS its will to exercise his right of withdrawal. Product(s) will be returned in its/their unopened original packaging allowing HUYGENS to resell the Product(s) as new and unused.
However, in accordance with Article L.121-21-8 of the French Consumer Code, this right of withdrawal does not apply to Product(s) made as specified by the Customer or clearly personalized.
All Products must be returned to the following address: HUYGENS, 24 rue du Temple 75004 PARIS, France.
HUYGENS will refund the Buyer (excluding return costs to be born by the Buyer), within a maximum of fourteen days after receiving the Products.


Return for Lack of conformity
All products sold by HUYGENS are guaranteed against latent defects.
Under this warranty, the Customer is entitled to return the Product to the following address: HUYGENS, 24 rue du Temple 75004 PARIS, France, and be reimbursed of all costs incurred by the sale (delivery and return costs included).


Customer Service & Liability
HUYGENS Customer service can be reached by email at eshop{at} or by phone at +33(0)
All products sold by HUYGENS are guaranteed against latent defects pursuant to the article 1641 to 1649 of the Civil Code, and covered by a legal warranty of conformity as stipulated in the Section L.211-4 of the French Consumer Code.


Personal Data
HUYGENS collects personal data via its website from users. You are entitled to access, correct and delete personal data which relate to you, and to object to the processing of such data. You may exercise this right at any time by writing to the following address: contact{at}
The personal data collected from the users shall be kept confidential. They shall not be disclosed to third parties.


Intellectual Property
The intellectual property rights of images, texts, pictures, brands, logos, names, musics, videos, data and any other elements attached to the Website are and remain the exclusive property of HUYGENS. No one is allowed to reproduce, modify, disseminate or use for any purpose whatsoever, even partially, the intellectual property rights, without the prior written consent of HUYGENS.


Change of Conditions
HUYGENS reserves the right to supplement, update and/or modify at any time the General Terms and Conditions.


The present General Terms & Conditions are written in English but the French version shall prevail in case of any dispute or misunderstanding about their content.

Applicable Law - Disputes
All agreements between the Seller and the Buyer are governed exclusively by French law; the applicability of the Vienna Sales Convention is hereby explicitly excluded. All disputes between the parties will be brought exclusively before the competent court in France.